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Leading Cleaners Internationale Announces
Their Latest Five Star Certified Couture Cleaners™
Puerto Vallarta, MX (January 22, 2008) —At the Leading Cleaners Internationale’s 2008 Biennial Meeting, Nick Bancroft owner of Bancrofts Fine Cleaning, South Yarra, Australia, was honored at the awards banquet to become the latest Five-Star Certified Couture Cleaner™.
Established in 1913, Bancroft Dry Cleaning is operated by the fourth generation of the family. The business employs a team of twenty people over each 7 day period. Bancrofts is well known for their expertise in fine Dry Cleaning and fine Laundry and specialization in Wedding Gowns and Formal Wear.
Recognized in these specialty categories and their exceptional customer service, Bancrofts has coveted the Australian Achiever Award for Melbourne’s Fashion & Clothing Services category for five consecutive years. Also, in 2000 Nick was named the Australian Dry Cleaner of the Year which is a testament of his commitment in carrying forward the legacy of the Bancroft family.
Nick Bancroft acknowledges “We are always honored when we are acknowledged by the community, but reaching this level of certification in our industry, Five Star Certified Couture Cleaners, is one of my proudest professional achievements to date.”
After years of Leading Cleaners Internationale developing the world’s most demanding and thorough certification program ever conceived in the dry cleaning industry, this intense process includes:
o Documentation of systems and procedures
o A comprehensive quality audit
o Numerous secret shopper visits
o Thorough review of data to substantiate satisfaction of the requirements.
The extensive criteria and formalized procedures took 2 years to develop and are aimed at recognizing only the finest of dry cleaners that can continuously operate at the “Highest Level” of dry cleaning. The criteria are designed to address shortcomings within the dry cleaning industry often noted by the consumer, including quality of product, quality of service, quality of presentation, management and citizenship. “With 58 specific criteria to meet it was a major undertaking, but we can be sure we are reaching the level of quality and service our customers deserve” said Bancroft.
An Australian institution, Bancroft Fine Cleaning, is recognized by the garment industry and consumers alike to be the finest dry cleaner in the Greater Melbourne area. Noted retailers that recommend Bancroft Fine Dry Cleaning are Allanah Hill, Collette Dinnigan, Betina Liano, and Henry Bucks.
Bancroft’s expertise extends beyond the normal services offered by dry cleaners. Specialties include couture tie cleaning, hand leather & suede cleaning, Couture alterations, French Hand-Laundry and garment restoration to name a few. All services are covered by LCI’s “Safe-Cleaning Guarantee!”
Left to Right: Barry Gershenson, LCI Executive Coordinator,
presenting the Five Star Certified Couture Cleaners™ Award to
Nick Bancroft, Bancrofts Fine Cleaning, Melbourne, Australia.
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For additional newsworthy information about Leading Cleaners Internationale, please contact Barry Gershenson, Executive Coordinator, at
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, or call 310 261.1087
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